How we handle your information

1. Information you give us

When you use our contact form, we collect the details you enter: your name, your phone number and/or email address, and your message. We use this information only to answer your inquiry, arrange tours, and follow up about availability or care at our home.

2. Please don’t send health information through the website

The contact form is meant for general questions. Please don’t include diagnoses, medications, medical record numbers, insurance member IDs, or other private health details. We’re happy to discuss care needs by phone or in person, where that information can be handled appropriately.

3. Information collected automatically

Like most websites, ours collects some technical information when you visit, such as the pages you view, how you arrived at the site, your browser and device type, and your approximate location (city level), based on your IP address. This is collected through cookies and similar technologies set by the services listed below.

Our website doesn’t set cookies of its own. Google Analytics sets cookies named _ga and _ga_Z7VLK6Q123 to count visits. Google may set its own cookies when the map loads. Cloudflare may set a short-lived security cookie to block automated attacks.

4. Services we use

We rely on a few outside services to run the site. Each one processes information under its own privacy policy:

• Formspree receives contact-form submissions and delivers them to our email inbox. It filters spam and keeps a copy of each submission in our Formspree account.
• Google Analytics helps us understand how many people visit and which pages are useful. Google keeps this data for the retention period we choose in our account. We use it to understand how the website is used so we can improve it.
• Google Maps shows the map of our location. Google may set cookies when the map loads.
• Gmail (Google) is where inquiries from the contact form arrive and are stored.
• Google Fonts provides the typefaces on this site; loading them shares your IP address with Google.
• Cloudflare hosts the website and protects it from malicious traffic. Like any web host, it keeps short-term technical logs, such as IP addresses.

5. What we don’t do

We do not sell your personal information, and we don’t share it with others for their marketing. We share it only with the services above as needed to run the website, or when required by law.

6. How long we keep it

Inquiries arrive in our email inbox, and a copy is kept in our Formspree account. We keep them as long as needed to respond and for our ordinary business records. Analytics data and hosting logs are kept by Google and Cloudflare under the settings and policies described above. You can ask us to delete your inquiry at any time.

7. Your choices

• You can ask to see, correct, or delete information you’ve sent us by calling us.
• You can block or delete cookies in your browser settings.
• You can opt out of Google Analytics with Google’s browser opt-out add-on.

8. Security

The site is served over an encrypted (HTTPS) connection, and form submissions are sent encrypted. A hidden field helps filter out automated spam. No method of sending information over the internet is completely secure, which is another reason we ask you not to submit health details online.

9. Children

This website is meant for adults. We don’t knowingly collect information from children under 13.

10. Changes to this policy

If we change how the website handles information, we’ll update this page and the effective date above.

Contact us

Questions about this policy or your information: